Our Terms & Conditions

1.1 Service Provider

‍The Service is operated by:
‍Abunden LLC
Texas Limited Liability Company
Houston, Texas, United States

Support Contact: support@abunden.ai

1.2 The Abunden Service
‍Abunden provides an AI-powered business guidance chatbot delivered primarily through the Telegram messaging platform (“Telegram”).
The Service is designed to provide business coaching, educational content, frameworks, decision-support ideas, and operational guidance to business owners, managers, and entrepreneurs.
The Service is intended to help users think through business decisions and operational challenges, including but not limited to:
- Sales and marketing
- Leadership and people management
- Cash flow and financial management
- Business planning and operations
- Strategy and growth decisions
- Organizational and management topics
- The Service is delivered through artificial intelligence technologies and may incorporate third-party AI systems and cloud infrastructure.

Abunden is not a marketplace, consulting firm, accounting firm, law firm, investment adviser, employment agency, or licensed professional services provider.
‍
‍The Service is informational and educational in nature and is not tailored professional advice.

‍1.3 Eligibility
‍You may use the Service only if:
1. You are at least eighteen (18) years old;
2. You have the legal capacity to enter into a binding agreement; and
3. Your use of the Service does not violate applicable law.

The Service is not intended for minors, and persons under eighteen (18) are prohibited from creating accounts or using the Service.

By using the Service, you represent and warrant that you satisfy these requirements.

‍1.4 Telegram Requirement
‍The Service currently operates through Telegram.

To access the Service, you may be required to:
- Maintain an active Telegram account;
- Comply with Telegram’s terms and policies; and
- Maintain access to a compatible device and internet connection.

Abunden is not affiliated with, endorsed by, or controlled by Telegram.
Your use of Telegram is governed by Telegram’s own terms and privacy practices.
‍
Abunden is not responsible for interruptions, outages, account restrictions, security incidents, or service limitations caused by Telegram or third-party infrastructure providers.

‍1.5 Acceptance of Terms
‍By:
- Registering for the Service,
- Beginning a free or paid trial,
- Subscribing to a paid plan,
- Sending messages to the chatbot, or
- Otherwise using the Service,
you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.

2.1 Free and Promotional Trials

‍Abunden may offer:
- Free trials,
- Promotional access periods, or
- Reduced-cost introductory trials, including but not limited to $1 trial offers.

Trial pricing, duration, included message counts, features, and availability may vary at Abunden’s discretion.

The details of any specific trial offer presented at sign-up shall control for that offer.

‍2.2 Automatic Conversion to Paid Subscription

Unless cancelled before the end of the trial period, your trial subscription may automatically convert into a paid subscription plan.

By starting a trial, you authorize Abunden to automatically charge your selected payment method for the applicable subscription plan at the end of the trial period unless cancelled beforehand.

Applicable pricing, message limits, renewal terms, and subscription features will be disclosed during signup or checkout.

You are responsible for reviewing subscription details prior to purchase.

‍2.3 Subscription Plans and Message Limits

‍Abunden may offer multiple subscription plans with differing:

- Monthly or periodic pricing;
- Message limits;
- Usage allowances;
- Features;
- Access levels; and
- Availability.

Subscription pricing and limits may change over time.

Message allowances may reset periodically according to your subscription cycle.

Unused messages do not carry forward unless explicitly stated.

Abunden reserves the right to impose reasonable usage limits, fair-use protections, throttling, or temporary restrictions to protect system performance and service quality.

‍2.4 Payment Authorization

‍You authorize Abunden and its payment processors to charge your payment method for:
- Subscription fees;
- Applicable taxes; and
- Any recurring charges associated with your selected plan.

Subscriptions automatically renew unless cancelled before the next billing date.

You are responsible for maintaining valid payment information.

Failure to process payment may result in suspension or termination of Service access.

‍2.5 Refund Policy

‍You may request a refund within seven (7) days of your initial paid subscription payment only.

After seven (7) days from the initial paid subscription, subscription fees are non-refundable, except where required by applicable law.

Refund eligibility applies only to the first paid subscription period and does not apply to renewals, upgrades, partial periods, unused messages, or promotional periods unless required by law.

Abunden reserves the right to deny refund requests involving fraud, abuse, excessive use, or violations of these Terms.

Refund requests may be submitted to:
‍support@abunden.ai

3.1 AI-Powered Service
‍
‍You understand and acknowledge that you are interacting with an artificial intelligence system and not a human advisor.

The Service generates responses algorithmically and may occasionally produce inaccurate, incomplete, outdated, misleading, or inappropriate information.

You should independently evaluate all outputs before relying on them.

‍3.2 Business Guidance Only — No Professional Advice

‍The Service is intended solely for:
‍educational purposes, coaching, brainstorming, and business guidance.

‍Abunden does not provide:
- Legal advice
- Tax advice
- Accounting advice
- Investment advice
- Securities advice
- Employment law advice
- Human resources advice
- Insurance advice
- Medical or mental health advice
- Licensed professional services of any kind

Nothing generated by the Service should be relied upon as a substitute for qualified professional advice tailored to your specific situation.

You remain solely responsible for:
- Business decisions;
- Financial decisions;
- Hiring or termination decisions;
- Legal compliance;
- Tax filings;
- Capital raising decisions; and
- Any action taken based on chatbot outputs.

‍3.3 No Guarantee of Results

‍Abunden does not guarantee:
- Business growth,
- Increased revenue,
- Profitability,
- Improved cash flow,
- Better decision-making,
- Funding success, or
- Any particular business outcome.

Business success depends on numerous factors beyond Abunden’s control.

4.1 Confidential Business Information

‍Abunden understands that users may discuss sensitive business matters, including:
- Financial information
- Cash flow concerns
- Employee and leadership issues
- Customer problems
- Sales performance
- Strategic decisions
- Operational challenges
- Business plans and projections

Abunden treats information shared through the Service as confidential and implements reasonable technical and organizational measures designed to protect user information.

However, users should avoid sharing information they are legally prohibited from disclosing or that could create regulatory, contractual, or confidentiality risks.

Users remain responsible for protecting trade secrets, confidential obligations, regulated information, and compliance with applicable laws.

‍4.2 No Public AI Model Training

Abunden does not use customer business information, conversations, prompts, uploaded materials, or chatbot interactions to train public AI models.

‍Your business information is not used to train publicly available artificial intelligence systems.

Abunden does not sell, license, or share your confidential business discussions for the purpose of improving public foundation models.

Where third-party AI providers are used to process requests, Abunden seeks to use providers and configurations that contractually restrict model training on customer inputs.

No system can be guaranteed to be completely risk-free, but protecting confidentiality is a core principle of the Service.

‍4.3 Restricted Personnel Access

Abunden personnel do not routinely access customer conversations or business information.

‍Access to user conversations or data is restricted to limited circumstances such as:

‍(a) Security and Abuse Prevention
To investigate fraud, misuse, account compromise, unlawful conduct, spam, or threats to system security.

‍(b) Technical Operations and Support
To diagnose technical problems, restore service, troubleshoot user-reported issues, or maintain system functionality.

‍(c) Legal Compliance
Where disclosure is required by subpoena, court order, applicable law, governmental request, or legal process.

‍(d) Safety and Service Integrity
To investigate conduct that threatens users, violates these Terms, or materially disrupts the Service.

Any such access shall be limited to personnel with a legitimate business need and subject to confidentiality obligations.

Abunden does not employ personnel to routinely monitor, read, or review user conversations for business, marketing, or training purposes.

4.4 User Responsibility for Sensitive Information

‍Although Abunden prioritizes confidentiality, users acknowledge that no online service can guarantee absolute security.

You should avoid entering:
- Social Security numbers
- Bank account credentials
- Passwords
- API keys
- Highly sensitive regulated personal information
- Information subject to special legal protections unless necessary

You are responsible for determining whether use of the Service is appropriate for your circumstances and compliance obligations.

‍4.5 Privacy Policy

‍Additional information regarding collection, use, storage, and protection of information is described in the Abunden Privacy Policy, which is incorporated into these Terms by reference.

In the event of conflict between these Terms and the Privacy Policy, these Terms shall control regarding use of the Service.

5.1 Your Content

‍You may submit messages, prompts, files, text, and other materials to the Service (“User Content”).

You retain ownership of your User Content.

By using the Service, you grant Abunden a limited, non-exclusive license to process User Content solely for the purpose of:
- Operating the Service;
- Generating chatbot responses;
- Providing support;
- Maintaining security; and
- Improving service reliability and performance.

Except as expressly stated in these Terms, Abunden does not claim ownership of your business information.

5.2 Permitted Use

‍You agree to use the Service only for lawful purposes.

You may not use the Service to:
- Violate laws or regulations;
- Commit fraud;
- Harass or threaten others;
- Upload malicious software or harmful code;
- Infringe intellectual property rights;
- Generate unlawful or harmful content;
- Attempt to gain unauthorized system access;
- Reverse engineer or exploit the Service; or
- Use the Service in ways that materially impair system availability for other users.

Abunden may suspend or terminate accounts engaging in misuse, abuse, fraud, or unlawful conduct.

‍5.3 High-Risk Decisions

‍The Service should not be relied upon as the sole basis for high-risk decisions, including but not limited to:
- Legal matters
- Tax compliance
- Securities offerings
- Employment termination decisions
- Safety-sensitive operations
- Regulatory compliance matters
- Medical or mental health matters

Users are responsible for obtaining appropriate professional advice where necessary.

6.1 Service Availability

‍Abunden strives to make the Service available on a reliable basis and available when users need guidance.

However, the Service is provided on an “as available” and “as is” basis.

Availability may be affected by:
- Maintenance;
- System upgrades;
- Third-party service interruptions;
- AI provider outages;
- Internet disruptions;
- Telegram availability; or
- Circumstances beyond Abunden’s control.

Abunden does not guarantee uninterrupted or error-free operation.

‍6.2 No Guaranteed Response Time or Uptime

‍Although Abunden is designed to provide guidance at any time, Abunden does not guarantee immediate responses, uninterrupted access, or continuous availability.

‍Temporary interruptions, delays, or degraded performance may occur.

Abunden shall not be liable for damages resulting from downtime, outages, delays, or system interruptions.

‍6.3 Third-Party Services

‍The Service may depend on third-party providers including:
- Telegram
- Cloud hosting providers
- Payment processors
- Artificial intelligence providers
- Infrastructure vendors

Abunden is not responsible for failures, interruptions, outages, or security incidents caused by third parties.

7.1 No Warranty

‍To the fullest extent permitted by law, the Service is provided “AS IS” and “AS AVAILABLE.”

‍Abunden disclaims all warranties, express or implied, including:
- Merchantability;
- Fitness for a particular purpose;
- Accuracy;
- Reliability;
- Availability; and
- Non-infringement.

AI-generated outputs may contain errors, omissions, outdated information, or poor recommendations.

You are solely responsible for evaluating any output before relying on it.

‍7.2 Limitation of Liability

‍To the maximum extent permitted by law, Abunden’s total aggregate liability arising out of or relating to the Service shall not exceed the greater of:
‍(a) the amount paid by you to Abunden during the twelve (12) months preceding the claim; or

(b) $100 USD.

In no event shall Abunden be liable for:
- Lost profits;
- Business interruption;
- Lost revenue;
- Lost business opportunities;
- Data loss;
- Consequential damages;
- Indirect damages; or
- Special damages.

This limitation applies even if Abunden has been advised of the possibility of damages.

8.1 Cancellation by User

‍You may cancel your subscription at any time.

Cancellation will stop future subscription renewals, but cancellation does not automatically entitle you to a refund except as expressly provided in these Terms.

Unless otherwise stated, you will continue to have access to the Service through the end of your current paid subscription period.

No partial refunds, prorated refunds, or credits will be issued for unused time, unused messages, or mid-cycle cancellations except where required by law.

‍8.2 Suspension or Restriction of Access

‍Abunden may suspend, limit, or temporarily restrict access to the Service if:
- Payment fails;
- Fraud or suspicious activity is suspected;
- Your account presents a security risk;
- You violate these Terms;
- Your usage materially disrupts the Service; or
- Abunden reasonably believes restriction is necessary to protect users, systems, or legal compliance.

Where reasonably practical, Abunden will attempt to notify users of suspension and provide an opportunity to resolve the issue.

‍8.3 Immediate Termination for Cause

‍Abunden may terminate your account immediately for material violations of these Terms, including but not limited to:
- Illegal activity;
- Fraudulent conduct;
- Abuse of the Service;
- Harassment, threats, or harmful conduct;
- Intellectual property infringement;
- Attempts to compromise security;
- Unauthorized access attempts;
- Repeated misuse after warnings; or
- Nonpayment after reasonable notice.

Upon termination for cause, access to the Service may be immediately revoked.

‍8.4 Discontinuation of Service

‍Abunden reserves the right to discontinue, modify, or replace all or part of the Service.

If Abunden materially discontinues a paid subscription service, Abunden may provide reasonable notice and may issue prorated refunds for prepaid unused subscription periods at its discretion.

9.1 Ownership of the Service

‍The Service, including:
- Software,
- Branding,
- Logos,
- Features,
- Workflows,
- Content created by Abunden,
- Proprietary prompts and systems, and
- Platform functionality
are owned by or licensed to Abunden and protected by applicable intellectual property laws.

These Terms do not grant you ownership rights in the Service.

‍9.2 Limited License to Use

‍Subject to compliance with these Terms, Abunden grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for lawful business and personal business-development purposes.

You may not:
- Reverse engineer the Service;
- Copy or scrape the platform;
- Create competing derivative systems;
- Resell access without written permission;
- Circumvent usage limits; or
- Attempt to access non-public systems.

‍9.3 Feedback

‍If you voluntarily provide feedback, suggestions, recommendations, or improvement ideas, Abunden may use such feedback without restriction or compensation.

For clarity, this section does not grant Abunden ownership rights over your confidential business information.

You agree to defend, indemnify, and hold harmless Abunden LLC and its officers, managers, contractors, employees, affiliates, and service providers from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:
- Your use of the Service;
- Your violation of these Terms;
- Your violation of law;
- Your infringement of third-party rights; or
- Decisions or actions taken based on chatbot outputs.

This obligation survives termination of your account.

11.1 Governing Law

‍These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict-of-law principles.

‍11.2 Venue and Jurisdiction

‍Any legal action, dispute, claim, or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state courts or federal courts located in Harris County, Texas.

You consent to the personal jurisdiction of such courts and waive any objection based on venue or inconvenient forum.

‍11.3 No Arbitration

Disputes shall be resolved through the courts and not through mandatory arbitration.

‍Nothing in these Terms requires arbitration or waives either party’s right to pursue claims in a court of competent jurisdiction.

‍11.4 Informal Resolution

‍Before initiating legal proceedings, users agree to make a good-faith effort to resolve disputes by contacting:
‍support@abunden.ai

‍The parties will attempt informal resolution for thirty (30) days before filing litigation, unless emergency legal relief is necessary.

Nothing in this section limits either party’s right to seek temporary, injunctive, or emergency relief.

Abunden may update or revise these Terms periodically.

If material changes are made, Abunden may provide notice through:
- Telegram;
- Email;
- The website; or
- In-app notifications.

Continued use of the Service after updated Terms become effective constitutes acceptance of the revised Terms.

If you do not agree to revised Terms, you must discontinue use of the Service.

13.1 Entire Agreement

‍These Terms, together with the Privacy Policy and any subscription-specific terms presented during signup, constitute the entire agreement between you and Abunden regarding the Service.

‍13.2 Severability

‍If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain fully enforceable.

‍13.3 No Waiver

‍Failure to enforce any provision of these Terms shall not constitute a waiver of any right.

‍13.4 Assignment

‍You may not assign or transfer rights under these Terms without written consent.

Abunden may assign these Terms in connection with:
- Reorganization,
- Merger,
- Acquisition, or
- Sale of assets.

‍13.5 Relationship of Parties

‍Nothing in these Terms creates:
- Employment,
- Partnership,
- Joint venture,
- Agency, or
- Fiduciary relationship

between you and Abunden.

‍13.6 Contact Information

‍Questions regarding these Terms may be directed to:
‍Abunden LLC
Houston, Texas, USA
support@abunden.ai